Holika Holika is currently looking to fill the following position(s): Assistant Store ManagerWe are currently seeking a motivated and competent individual for the position of Assistant Manager at our Downtown Boutique.
The Assistant Manager reports directly to the Boutique Manager and is responsible for assisting the Boutique Manager in running the daily operations, ensure overall store success driving sales, reinforcing operations, merchandising and store associate development as well as overall service and brand integrity for the individual boutique.
Desired Skills & Experience
Primary Responsibilities:
- Focus on providing exceptional customer service and assist customers with their choices of
products - Develop strong product knowledge on the entire Holika Holika product line and provide constant training to associates
- Assist with maintaining all stock inventory replenishment levels as per Company policies and communicate needs to Boutique Manager
- Follow all company policies and procedures, including POS usage
- Implement all aspects of boutique merchandising & visuals
- Assist with all boutique operations as per Company standards and responsible for training all team members to the same standards
- Uses teamwork to assist all associates in providing excellent customer service and maintaining boutique standards
- Communicates effectively and professionally with all associates within the boutique
- Assist with recruitment, management, and retention
- Accountable for total boutique sales results including key category results, average sales, boutique overall conversion rates and holds staff accountable to these standards
- Assist the Boutique Manager in all aspects of management, store operations, and strive to continuously develop in an effort to become a Boutique Manager
- Assume the responsibilities of the Boutique Manager when required
Skills and Attributes:
- Ability to build and nurture long term customer and employee relations
- Ability to remember ingredients, our Brand, and product knowledge
- High level of energy and motivation to succeed
- Excellent ability to communicate to internal and external customers (verbal & written)
- Willingness to learn and grow and constantly look for ways to improve oneself and others
- Good understanding of financial tools
- Professional and energetic attitude
Working Conditions:
- Must be able to stand and walk for extended periods throughout the work day
- Must be able to travel by car, train or plane for company training and meetings
Qualifications:
- Post secondary education in retail management is an asset
- Minimum of 2 years retail experience (cosmetics industry is an asset)
- Minimum of 1 year of management or assistant management retail experience
- Experience with POS systems, an asset
- Proficient in Microsoft Office
- Strong leadership skills
- Excellent organization and time management skills
- Must be flexible to work evenings, weekends and holidays as required
We offer the following in exchange for your efforts:
- Competitive salary/compensation
- Excellent monthly bonus opportunities
- Generous discount on products
- Developmental opportunities in a rapidly growing company
Submit resume to: [email protected]
To learn more about our Company and the Stories please visit www.holikaholika.ca
We thank all candidates for their interest in Holika Holika, however only those chosen for interviews will be contacted.